Terms of service

These terms govern your use of Scaffer™ and Scaffolder Near Me (together, the “Platform”), operated for scaffolding businesses, operatives, and customers in the United Kingdom.

1. Who we are

The Platform helps customers post scaffolding jobs, compare quotes, and manage projects, and helps scaffolding businesses run quotes, sites, compliance, and team workflows. By creating an account or using the Platform, you agree to these terms.

2. Accounts

• You must provide accurate information and keep your login details secure.
• Company accounts are for authorised representatives of a scaffolding business. Operative accounts are for individual scaffolders.
• We may suspend or close accounts that breach these terms or applicable law.

3. Subscriptions and payments

Paid plans (including Lite, Studio, and Command for businesses, and Scaff Pro for operatives) are billed as described at checkout and on our pricing pages. Prices are quoted excluding VAT unless stated otherwise. Trials convert to paid subscriptions unless cancelled before the trial ends. Fees are non-refundable except where required by law.

4. Marketplace and quotes

Customers may post jobs and receive quotes from registered businesses. Quotes, acceptances, and contracts are between the customer and the scaffolding business — we facilitate communication and record-keeping but are not a party to those contracts unless explicitly stated.

5. Your content and data

You retain ownership of content you upload (site photos, quotes, handovers, etc.). You grant us a licence to host, process, and display that content to provide the service. You must have the right to upload any content you submit.

6. Acceptable use

You must not misuse the Platform, including by:

• Submitting false or misleading job or quote information
• Attempting to access another user's account or data without permission
• Introducing malware or interfering with platform security or availability
• Using the service in breach of CIS, health & safety, or other applicable regulations

7. Liability

The Platform is provided “as is” to the extent permitted by law. We do not guarantee uninterrupted access. Our liability is limited to the fees you paid us in the twelve months before the claim, except where liability cannot be limited by law (including death or personal injury caused by negligence, or fraud).

8. Changes

We may update these terms from time to time. We will post the revised version on this page with an updated date. Continued use after changes constitutes acceptance.

9. Contact

Questions about these terms can be raised through your account or via the contact options on scaffoldernearme.co.uk.