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Privacy policy

Last updated: 3 June 2026

This policy explains how Scaffer™ and Scaffolder Near Me collect, use, and protect personal data when you use our websites and applications.

1. Data we collect

Depending on how you use the Platform, we may process:

  • Account details (name, email, phone, company name, role)
  • Job and site information (addresses, postcodes, project descriptions, photos)
  • Commercial records (quotes, invoices, handovers, compliance documents)
  • Payment and subscription data (processed by our payment provider; we do not store full card numbers)
  • Technical data (IP address, browser type, device identifiers, usage logs)
  • Communications (support messages, emails sent through the Platform)

2. How we use your data

We use personal data to:

  • Provide and improve the Platform
  • Match customers with scaffolding businesses and deliver quotes
  • Process subscriptions and send service-related notifications
  • Maintain security, prevent fraud, and comply with legal obligations
  • Send marketing only where you have opted in (you may opt out at any time)

3. Legal bases (UK GDPR)

We rely on contract performance, legitimate interests (operating and improving the service), consent (where required), and legal obligation as appropriate for each processing activity.

4. Sharing

We may share data with:

  • Other users where needed to fulfil a job (e.g. customer details with a quoting scaffolder)
  • Service providers (hosting, email, payments, analytics) under contract
  • Regulators or authorities when required by law

We do not sell your personal data.

5. Retention

We keep data for as long as your account is active and as needed for legal, tax, and compliance purposes. You may request deletion subject to our legal retention obligations.

6. Your rights

Under UK data protection law you may have rights to access, rectify, erase, restrict processing, object, and data portability. You may also lodge a complaint with the ICO (ico.org.uk).

7. International transfers

Data may be processed in the UK and, where we use providers abroad, with appropriate safeguards such as UK adequacy regulations or standard contractual clauses.

8. Contact

For privacy requests, contact us through your account settings or the contact options on scaffoldernearme.co.uk.